Gaya APA

Jasmand, C, ;, B, V, ;, K, D, R. (0). Generating sales while providing service : a study of customer service representatives' ambidextrous behavior . : .

Gaya MLA

Jasmand, Claudia, ;, Blazevic,, Vera, ;, Ko, De, Ruyter. "Generating sales while providing service : a study of customer service representatives' ambidextrous behavior". : , 0. Artikel Ilmiah Internasional.