Gaya APA

Winniford, M, A, ;, C, S, ;, E, L. (0). Confusion in the ranks : IT service management practice and terminology . : .

Gaya MLA

Winniford, Mary, Anne, ;, Conger,, Sue, ;, Erickson-Harris,, Lisa. "Confusion in the ranks : IT service management practice and terminology". : , 0. Artikel Ilmiah Internasional.