Gaya APA

Pollard, C, ;, C. (0). Justifications, strategies, and critical success factors in successful ITIL implementations in U.S. and Australian companies : an exploratory study . : .

Gaya MLA

Pollard, Carol, ;, Cater-Steel. "Justifications, strategies, and critical success factors in successful ITIL implementations in U.S. and Australian companies : an exploratory study". : , 0. Artikel Ilmiah Nasional.